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Frequently Asked Questions
How does the in-home lesson cancellation policy differ from online lesson policy?
What do I do if my child or I am sick?
Can I reschedule a cancelled lesson?
What if my teacher is not available to reschedule my lesson?
What if a teacher cancels and is not available for a make-up lesson?
What does it mean to reallocate a missed lesson?
Can I apply a missed lesson to my next bill/invoice?