We value our clients and work diligently to provide a great experience. Clients who have purchased a package of lessons are not required to work with the same teacher each week. Should a client wish to study with a new teacher, we will work diligently to provide available options. If a teacher is no longer available, efforts will be made to ensure clients are well accommodated with a new teacher.

In the event a client has purchased a package, and subsequently chooses to withdraw for any reason, any unused lessons will be forfeited. Package lessons are not eligible for refunds. 

One convenient option, clients may choose to “gift” lessons to another child, family member or friend.