If you or your child are starting to feel run down or have that tell-tale back of the throat scratch, it is always better to cancel your lesson. While we understand that this choice can be disappointing, and finding a reschedule date can sometimes be challenging, it’s always better in the long run.
Our teachers work with multiple families every day, and do their best to stay healthy for everyone. You can help your teacher and your family by cancelling your lesson when you or someone in your family is, or has been, sick.
We understand that illnesses are unpredictable and can often present symptoms with only a few hours notice. Canceling your lesson, even with late notice, is still the best option. You will have the chance to rest and recover and reduce the risk of spreading anything to your teacher. This way, you can prevent more lessons in the future to be cancelled by you or your teacher.
Please visit our Help Center article regarding our Sick Policy for more information.